Featured White Paper
April 2010


Communications as a Service (CaaS)
Author:
Hewlett Packard

Communications as a service (CaaS) is a hot new market that promises to grow quickly. As the name implies, CaaS is similar in nature to software as a service (SaaS), which is an increasingly popular method for technology organizations to acquire software resources. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. The service provider offers this technology to customers on a pay-per-minute or pay-per-subscription basis, giving them flexibility in acquiring business services and at the same time reducing costs.


MORE WHITE PAPERS

 
   
 



  • MMS FAQ - Offers answers to commonly asked questions.

  • AccessDirect Voice Mail - Voice mail service offering unified messaging, fax, auto attendant, and virtual office with local numbers available in various metropolitan areas in the United States.

  • Advanced Voice Communications - Provides services for toll-free voice messaging, virtual office, fax on-demand, and auto attendant solutions throughout the United States.

  • Aelix, Inc. - Offers a electronic message broadcasting services for customer interaction via voice, fax, and email.

  • American Voice Mail Inc. - Provides services for voice and fax messaging, virtual office, call transfer, and one number solutions throughout the United States.

  • ARCOS - The ARCOS (Automated Roster Callout System) automates roster management and call out process.

  • Australian Backpackers Connection - Provides Australian travelers with mail, fax, e-mail, and voice message forwarding services along with relevant information.

  • Celebrity Wakeup - Offers birthday and daily wake-up calls featuring Pamela Anderson.

  • Custom900.com - Builds custom 900 number business packages for live and recorded lines.

  • Diamond Voice - Provides local and toll-free services for voice messaging, fax messaging, auto attendant, and call transfer.

  • Diversified Telecom - Voice processing, fax and data communication services.

  • E-Sync Networks, Inc. - Designs, implements and operates worldwide message and data communications services, which enable organizations with otherwise incompatible terminals, computers and communication networks to send and receive information from one another. (Nasdaq: ESNI).

  • Give them a Ring - Offers voice broadcasting services for non commercial activities such as event coordinating or announcements.

  • GoAmerica Communications Inc. - Focused on providing a broad mix of communications products and services to consumers who are deaf or hard of hearing.

  • Golden Voice - Provides voice mail services to small businesses and individuals nationwide and worldwide.

  • GroupCast - Offers a messaging service that allows subscribers to distribute a recorded message to a list of telephone numbers in the United States.

  • Halloo - Offers local and toll-free voicemail, virtual PBX, and related communication solutions throughout San Francisco.

  • Imbot - Web-based messaging service that allows users to call phone numbers to have their messages read aloud.

  • Integrated Global Concepts - Provides voice and fax messaging services in many cities throughout the United States.

  • iPing - Offers services for automated wakeup calls and scheduled reminder calls throughout the United States.

  • KVA Voicemail - Provides services for voice and fax messaging, virtual office, and one number solutions throughout Vancouver British Columbia.

  • Lovox - Offers voice and fax messaging services throughout New York.

  • Message Communications, Inc. - Provides voice broadcsasting solutions throughout the Southern California Area.

  • Metrotec - Offers services for voice messaging, voice broadcasting, and emergency notification solutions throughout the United States.

  • Multi-Link - Provides services for voice and fax messaging, virtual office, and one number solutions throughout Colorado.

  • My Wakeup Call - Offers a service allowing you to request wake up or reminder calls to any UK fixed landline or mobile telephone utilizing custom text to speech prompts.

  • National Notification Network - Provides an automated emergency notification and business communication service using text or voice delivery.

  • nycVoiceMail.com - Offers services for voicemail, faxmail, and live answering throughout New York.

  • On Time Reminder - Offers a wake-up call service available throughout the United States and Canada.

  • OneCall Systems - Offers a messaging service that allows subscribers to distribute a recorded message to a list of telephone numbers in the United States.

  • Private Call - Offers toll-free voicemail services throughout the United States.

  • RDI VoiceMail - Offers voice messaging services for the state of Washington.

  • RelayStation - Offers a service to broadcast messages by e-mail, SMS, fax or voice.

  • Report-It-Hotline - A service designed for use by school systems, communities, business and industry to report suspicious activity that may require an investigation by school administrators, business managers and security personnel.

  • 1rst Wireless Application Planet - Offer services to for mail notification, webroadcast, instant messages, community contacts and web instant news, to cellular subscribers, irrespective of ISPs.

  • RTE Broadcast - Offers a service for message broadcasting by voice, fax, email, and SMS.

  • Saf-T-Net - Offers an emergency management alerting service that will contact groups by voice or text messaging in case of emergency.

  • Sensory Communications - Offers the Texgate service, a free email messaging service for textphone users throughout the United Kingdom.

  • SkyTel Corp. - Provides traditional paging, text messaging, interactive two-way messaging and wireless telemetry services. Includes product and service information, and area of coverage .

  • TEL-BIZ - Record phone and cell phone calls, make conference calls, add call-me button to website or outgoing e-mails.

  • Telemessage - Provider of universal messaging services. Features a product and services overview, news and events, and a demonstration tour.

  • Telephone Central Ltd - Provides services for voice, fax, and SMS messaging, virtual office, call transfer, and one number solutions throughout the United Kingdom.

  • Tollfreelive.com - Offers toll-free voice messaging services throughout the United States.

  • United Voicemail - Provides services for voice and fax messaging, virtual office, and fax on-demand solutions for all Metro Los Angeles area codes.

  • US Voice Broadcasting - Provides voice broadcast services for business marketing, political campaigns and government mass notification voice messaging throughout the United States.

  • Verb Exchange - Offers services for voice and fax messaging, voice broadcasting, and one number solutions throughout the United States and Canada.

  • 800 Voice Mail Store - Provides toll free voice mail in the United States.

  • Voicecom - Offers services for voice and fax messaging, voice broadcasting, and one number solutions throughout the United States.

  • Voicegram - Provides services for voice mail, virtual fax, auto attendant and unified messaging throughout the United States.

  • Voicemail Connect - Offers toll free voice messaging services throughout the United States.

  • Voiceplus Communications - Offers services for voice and fax messaging with delivery to email and virtual pbx solutions throughout north Georgia.

  • VoiceShot - Offers services for nationwide toll-free auto attendant with voice messaging in addition to voice broadcasting and Voice XML services.

  • Wake Up Land.com - A wake-up call service available throughout the United States and Canada.

  • Wake Up Line - Provides a nationwide automated wake up call service.

  • Workeasy - Provides services for toll free voice mail and virtual office solutions throughout the United States.

  • Amplefuture Ltd. - Provider of premium rate services, SMS and mobile entertainment for the mobile and television industry. Includes service descriptions and client roster.

  • Anokimobi - Supplies mobile phone accessories to retailers including flashing stickers and 3D holograms. Product range listing, sales enquiries form and FAQ.

  • Corporate Communications - Supplier of mobile solutions, products and services to businesses.

  • Corporate Mobile Recycling - Dedicated to providing a safe, practical and reliable recycling proposition for large and small corporates with mobile phones that are no longer used. Details logistics, environmental policy and news.

  • Environmental Mobile Control - Specialists in the buying and recycling of surplus mobile telephone equipment. Information on services and contact details.

  • Fonedoc - Mobile phone repair, specialising in water damage. Includes FAQ and pricing.

  • FoneFix - Provides mobile phone repairs. Service description, quotation form and accessories.

  • 3G Communications - Specialist in mobile communications and handheld internet devices. Product list, business plans and company details.

  • Gazza's Mobile Number Network Checker - Tool which identifies which network a mobile or personal number was originally assigned to.

  • Headfirst Systems - Provides hands free mobile phone kits that help reduce exposure to radiation by transmitting sound through micro-tubing. Product details, research data and availability. [requires Flash]

  • IrWebOnline - Offers spare parts and accessories including unlocking. Features product catalogue and ordering.

  • Justcarkits.co.uk - Fitting and supply of mobile telephone hands free car kits for business.

  • 0044 ltd - Provides SIM cards for use while roaming abroad. Comparison chart, information, FAQ and phone unlocking.

  • mapAmobile - Mobile phone location and tracking service. Features service overview and functionality, ordering and FAQ.

  • Mobile Phone Number Network - Searchable mobile phone number directory service with listings categorised by region, school, university and prison. Lists phone numbers of other members only.

  • Mocom Telecom Group - Mobile phone hire, sales, telephony solutions, tariffs for mobile and fixed line telecoms.

  • MX Alliance - Specialises in the invention and delivery of services, applications and solutions through mobile appliances. Solutions, events and affiliates details.

  • Neil Howard - Telecommunications company supplying mobile phones, including wap and bluetooth to business. (requires flash)

  • nsh techlogistics - Test and repair of mobile phones, offering after sales support to the cellular and digital electronic industries. Includes company profile, FAQ and service information.

  • Pete the Phone - Independent mobile phone consultant: testimonials, special offers, services.

  • Recellular - Sells new, used and refurbished mobile phones. [requires Flash]

  • Signum International - Independent billing analysis service for mobile phone management. Client list, service description and interactive requirement analysis.

  • Sim-Cards-Co.com - Offers SIM cards for all UK networks. Includes ordering and coverage details.

  • Sound Partners - Provides consultancy to support the development of mobile services.

  • SP Comms - Supply and installation of hands free solutions and accessories for mobile phones and PDAs. Includes catalogue, ordering and corporate information.

  • Sunrise Telecom - Sells mobile phone housings, aerials, datacables and components.

  • SymbOS - Software house developing applications for Symbian based operating systems. Includes software and technology description plus game download.

  • TransL8it! - Free translation engine and dictionary for SMS lingo, texting, acronyms and emoticons.

  • Well Communications - Supplier of mobile phones for businesses and home users. Service description, FAQ and company profile.

  • Where-RU - Mobile phone tracking service. Features service overview, sign up form, FAQ and demonstration.

  • WN1 Communications - Business to business mobile phone specialists in the North West. Handset and tariff details, testimonials and contact form.

  • Yeoman Navigation - Directions, traffic updates and route planning through mobile phones.

  • Corobori Order System - Demo application for a WAP based order system.

  • Joydesk Wireless PIM - Joydesk Groupware Server enables anytime, anywhere access to email, calendar, address book, message board and task list, viewable from any PDA or WAP device.

  • Kessler Wireless Design - Personalize your Nokia 51xx/61xx/8810/9110 GSM mobile phone by editing and uploading graphics and logos via infrared or SMS (short message). Windows shareware.

  • WAP Shareware - Freeware, shareware, and necessary instruments for WAP developers and people interested in WAP, WML, and WBMP. Resources necessary for WAP developers and anyone involved in WAP development process.

  • Wapsody - Java WAP simulation environment. An implementation of the WAP protocol application environment.

  • WAPtelnet - WAPtelnet, from WebDynamite, is a Telnet client for WAP clients.

  • WBXML - Open source SAX (Simple API for XML) based WBXML and WML parser implemented in Java.

  •