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BIRMINGHAM, AL — July 14, 2003 — The Messaging Industry Association’s (TMIA) Unified Communications Committee today released new results from its research into the relationship between individuals who have wireless phones and their family communities using a wireline phone. Today’s results focus on the growth of wireless voicemail in U.S. Households.

“The new results will confirm the projections of some vendors and service providers while they will come as a surprise to others in the communications industry,” said Tom Harper, Executive Director of TMIA. “What is particularly surprising is to me is how successful the Wireless Industry has been in increasing the number of handsets per wireless household.”

In a random sampling of 1500 online households across the US, TMIA’s Unified Communications Committee discovered that:

 

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71% of households had at least one mobile phone in the household

 

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80% of these had voicemail on at least one mobile phone in the household

 

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34% of those with mobile voicemail also had voicemail at home

 

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Households with mobile phones had an average of 1.71 mobile phones

 

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96.1% of mobile households continue to have a home phone

In addition, it was clear that there is a direct relationship between mobile-phone usage and voicemail usage. Although voicemail is included in many mobile phone packages, only 59% of those using mobile phones one hour or less per month used voicemail, while those who used their mobile phones more often were more likely to use voicemail more often. In fact, 94% of users spending over 480 minutes per month on their phones used voicemail.

Mobile Phones Popular with Adults and Teenagers
The research also uncovered the fact that in households with mobile phones and teenaged children, more than 50% of those children had mobile phones.

Survey Methodology
TMIA Unified Communications Committee Members from a host of companies collaborated to query 1500 random samples across the US, of which 829 respondents were the actual wireless subscriber. The committee’s three-pronged approach covered the following areas:

 

1.

a day in the life of a wireless subscriber (usage of wireless compared to home phone);

 

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the subscriber’s desired relationship between wireline and wireless;

 

3.

testing concepts for integration of individual (wireless) and family community (wireline) needs.

To see a graphic representation of household and wireless makeup, please click on the following link: http://www.tmia.org/wirelessvoicemailgrows.ppt


About TMIA
The Messaging Industry Association, formed in 1998, is an open forum comprised of over 44companies including major service providers, prominent voicemail/messaging vendors, ASPs, customer premises equipment (CPE) providers and other parties. TMIA members share an interest in advancing the use of all messaging services in all markets, including SMS, UC, MMS and enhanced voicemail.

TMIA is actively recruiting members throughout the messaging industry. Those interested are encouraged to call 519-620-8668 or check the TMIA's web page at www.tmia.org.




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